Luis Torres is the consummate professional. He is highly regarded and respected throughout the wine world and more than anything else, is a gentleman. I've had the privilege to witness Luis in his element. I am always in awe of his ability to make his students understand and retain new wine knowledge. He is an inspiration for myself and many others to strive to be better at our crafts. Brad Wermager, Beverage Director Wildfire Restaurants (Lettuce Entertain You Restaurants LEYE.COM)
It is my pleasure to recommend the professional services of Luis Torres. Since 2009, Mr. Torres has inspired our staff members. Through his passion of the subject matter, Luis is able to keep the attention of the staff during his classes and motivate them. His classes pay for themselves with the benefits unquestionably weighing out the costs. Mr. Torres's experience in the service industry shines through in his sessions and is reinforced by the level of class and technique by which he delivers them. Luis also gives great "life advice". His passion for wine and service excellence is contagious. Our staff has learned so much in regards to wine and professionalism from this individual. If you have the opportunity to utilize his services, I encourage you not to hesitate. Nelcir Muller Chama Gaucha Restaurants (ChamaGuacha.com)
For the past 15 years you have provided many educational experiences for our guests and staff. These experiences have enriched lives both personally and financially. Thank you for having such a profound impact on Pinehurst's guests and staff. Ed Peckels Executive Food and Beverage Director (Pinehurst.com)
I was thrilled with Luis' FastTrack implementation program, the results were beyond our expectations in terms of speed with which we accomplished our goal. What we appreciate most about working with Luis Torres, is his ability to deliver the expected results and then some. I strongly recommend LTWBA. David Walcott President & CEO W&W Beverages LLC (Prodr8.com)
Luis is a top-notch professional who not only has tremendous wine expertise but has the ability to convey his knowledge in a congenial and entertaining way. We've always had the reward of a rave review by all our attendees whether they are new to wine or are advanced wine aficionados. Kudos to Luis for his well-deserved international renown as a wine educator! He’s the best! Kathy Lopus Vice President Quest, Inc. (Questinc.org)
I have been privileged to know and work with Luis Torres over the last 20 years. He is a great colleague and is also a superb asset to have as a resource when it comes to training and industry knowledge. He has addressed my team members at various luxury properties including the Conrad Hotel Chicago and the Arista Hotel. He is always well received and makes a positive impact on both our guest service scores and our financials. Steve Mansmith Director Food and Beverage Operations Arista Hotel. (HotelArista.com)
Luis is one of America’s leading wine educators. Luis has developed a very unique program for educating servers, managers and others working in the food and beverage business. This program increases staff professionalism, staff awareness of what excellence in service can contribute to the bottom line and, naturally, increases wine sales and profitability. Robert Scott Proprietor (WineLineRadio.Com)
I had the pleasure of utilizing Luis's expertise in raising both the level of service and knowledge of my premium staff of 200+ for Legends Hospitality at Yankee Stadium for 2 years running. His Wine Business Academy has been essential in increasing the confidence of staff in their interactions with guests/members and therefore increasing our sales.